Myself and a colleague of mine recently completed the Technician & Level 2 program at RS Rescue. John and his team of professionals were fantastic to learn from. The layout of the program made for a great learning experience. The groups are small which makes for plenty of hands on time. You become very comfortable with the tools and instructions. Shortly after completing the courses, we were able to these skills at an emergency incident with our volunteer department. We have since led training evolutions and adapted these techniques and procedures for our entire department.